Refund Policy

SHOULD YOU DECIDE YOU DO NOT WANT YOUR PRODUCT POST SHIPPING FOR ANY REASON, WE HAVE A 2 BUSINESS DAY 50% MONEY BACK REFUND POLICY. CONTACT AMERICAN DUALLY FENDERS IMMEDIATELY TO INITIATE RETURN PROCESS. RE PACKAGE FENDERS AND RETURN AT PURCHASER EXPENSE TO AMERICAN DUALLY FENDERS. UPON AMERICAN DUALLY FENDERS RECEIVING PACKAGE WE WILL INSPECT FENDERS TO MAKE SURE NO DAMAGE HAS CONCURRED. AFTER INSPECTION AND FENDERS ARE IN SAME CONDITION AS SHIPPED FROM AMERICAN DUALLY FENDERS WE WILL SEND A CHECK TO PURCHASER WITHIN 14 DAYS FROM PASSING INSPECTION.

NO REFUNDS ON INSTALLED OR POST SHIPPING, DAMAGED FENDERS.

Warranty Policy

IF YOUR PRODUCT SHOULD ARRIVE WITH A FACTORY DEFECT. PLEASE MAKE SURE TO INSPECT PACKAGE FOR ANY VISIBLE DAMAGE. IF DAMAGE VISIBLE TAKE PICS OF FENDERS ON SPOT BEFORE SENDING BACK. THIS IS VERY IMPORTANT AS IT ASSIST US IN FILING CLAIMS WITH OUR FREIGHT SHIPPERS.

SIMPLY CONTACT CUSTOMER SERVICE, AND SHOW US THE PROBLEM THRU PICS THRU EMAIL. SHIP IT BACK AND WE WILL SHIP YOU A NEW ONE AT NO COST TO YOU.

THIS WARRANTY DOES NOT COVER ROAD HAZZARD DAMAGE, WRECKS, THEFT, SCRATCHES, DENTS, WEATHER DAMAGE, SHIPPING DAMAGE, TIRE BLOWOUTS, SELF INFLICTED DAMAGE, OR ANY OTHER DAMAGE OTHER THAN MANUFACTURING DEFECTS.

CUSTOMER IS RESPONSIBLE FOR SHIPPING ON ALL DEFECTS STATED ABOVE. AMERICAN DUALLY FENDERS WILL ONLY COVER RE SHIPMENT OF FENDERS OR FLARES ON PROVENĀ  MANUFACTURING DEFECTS.

THIS WARRANTY POLICY IS VOID AFTER 2 DAYS FROM DATE RECEIVED.

refund/warranty policy